Shortly after the measures to combat the COVID-19 pandemic
were eased in Hubei , the hardest hit of China ’s
provinces, Muller Martini began a free service program to support its customers
in the region, according to a news release from Muller Martini.
“Muller Martini appreciates the excellent
partnership and collaboration it has enjoyed with our customers in China for many
years,” says Sven Olsen, head of the Muller Martini Asia Pacific region,
explaining the launch of the special assistance program. “During these
difficult times, we want to do something to show our appreciation.”
Muller Martini offered Chinese customers who
have been most affected by the novel coronavirus a free service package for the
month of April, the company says.
Immediately after the launch of the program,
Muller Martini got responses from several customers in Wuhan who needed help restarting their
machines following a two-month shutdown. A three-member service team from Shanghai was able to
provide them with assistance.
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