After learning of my son Bryan’s death I was paralyzed and did not open my snail mail for nine days, the bills and cards of condolences just piled up un-opened. When I started coming out of my daze on Friday August 17th, I quickly paid all of my bills, everything a few days late.
Washington Mutual tacked on a $39.00 late fee, and I only owe them $400, so this was almost a ten percent late charge. I wrote to Wamu explaining why I was late with my payment, and to my delight Washington Mutual reversed the $39.00 late fee.
Thank you Washington Mutual.
Washington Mutual tacked on a $39.00 late fee, and I only owe them $400, so this was almost a ten percent late charge. I wrote to Wamu explaining why I was late with my payment, and to my delight Washington Mutual reversed the $39.00 late fee.
Thank you Washington Mutual.
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